Social Media and Text Messaging Disclosures, Terms, and Privacy Policy

Please do not post personal information; account information; testimonials; investment advice; or recommendations about specific securities, products, or services. Nothing posted by TD Ameritrade should be considered a recommendation to buy, sell, or hold any specific security.

We reserve the right to screen and moderate comments, and to remove offensive material. We also reserve the right to block users posting inappropriate content, or for any other reason.

TD Ameritrade is not affiliated with Twitter or Facebook and has no control over how Twitter and Facebook or other third-party sites may use the information you share. If you participate in any social networking sites you should be familiar with their respective privacy/security policies, be knowledgeable about how account settings work, and be aware of how user information can be displayed and used throughout the site. Again, please remember for your own security, you should never communicate any personal or account information using social media channels, including Twitter or Facebook.

Whenever TD Ameritrade follows another Twitter user, Likes or follows another Facebook page, shares third-party content, or provides hyperlinks to third-party content, this information is intended to provide additional perspective and should not be construed as an endorsement of any services, products, guidance, individuals, or points of view. All content distributed through TD Ameritrade’s Twitter and Facebook channels is intended for U.S. residents only.

Terms & Conditions

These SMS Services terms and conditions, which includes Twitter-to-Text Customer Service Program terms and conditions, were last revised and have an effective date of: June 28, 2016.

By texting into TXTTDA or otherwise signing-up for Services over SMS, including the Twitter-to-Text Customer Service program, you agree to receive multiple text messages from TD Ameritrade. You will receive a confirmation text message and you may need to reply “Y” or “yes” (or similar reply) to complete your sign-up. If you do not receive a message back please check your phone settings to ensure you can send and receive from short code numbers. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system and may be sent using SMS, MMS or other technology. Consent to receive such messages is not required as a condition of purchasing any goods or services.Text HELP to TXTTDA for help. If you change your mobile phone number, you agree to promptly notify TDA. To stop receiving text messages in connection with your use of the Services, text the word STOP to TXTTDA. You may receive a final text confirming your opt-out. Texting STOP to TXTTDA may not stop all messages from TD Ameritrade if you signed up for other services over text that use a different short code number. To opt-out of all text messages at once, please call 800-669-3900 and request to opt-out with a client services representative.

The following carriers are supported: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Alltel, Boost Mobile, Nextel, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Privacy Policy

This SMS Services, including Twitter-to-Text Customer Service Program privacy policy was last revised and has an effective date of: June 27, 2016.

This privacy policy only applies to the mobile phone number and any associated information you provide solely in connection with opting-in and participating in SMS Services. (The Privacy Statement applicable to clients and client accounts of TD Ameritrade, Inc. is available at https://www.tdameritrade.com/privacy.)

Information We Collect and How We Use It. We collect information that you provide or that is made available to us as a result of your choosing to participate in the text message program. This will include your mobile telephone number or similar device identifier and may include additional personal and non-personal information. We will also collect information obtained in the course of you using the text message program (such as your questions, requests, or responses and in some cases information regarding your device or your location). We use this information to provide the text message program to you and we may also use this information to provide and customize our products and services for you and to improve our products and services generally. Communications sent and received via the text message program may be retained for quality, legal, and regulatory purposes. Your wireless carrier and other service providers may also collect data from your text message usage, and their practices are governed by their own policies.

TD Ameritrade text message programs are not designed for or directed to children younger than the age of 13. We do not collect personally-identifiable information from any person we actually know is under the age of 13. If we discover that we have inadvertently collected personally–identifiable information from someone younger than age 13, we will delete that information from our active databases.

Note that TD Ameritrade is a United States company. By participating in a TD Ameritrade text message program, you consent to the transfer, storage and processing of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

Service Disclaimer. For your own security and safety, never send personal or confidential information (e.g., account numbers, pin numbers, usernames, passwords or any other sensitive information) by text.

Your Choices. You may opt-out at any time by replying “STOP” to any text message received or by texting “STOP” to the short-code designated with the text message program. You may receive a final text confirming your opt-out.

Disclosure to Third Parties. We do not share the information we collect in connection with a text message program with third parties for their own marketing purposes. We may share the information with affiliates or third parties providing services on our behalf, in connection with any law enforcement request or legal obligation, to enforce our policies, prevent fraud, and to protect TD Ameritrade, our affiliates, our customers and third parties. We may also share information in connection with any bankruptcy, sale of corporate assets, or other corporate change, including any due diligence process.

Information Security. TD Ameritrade and its affiliates maintain physical, electronic, and procedural safeguards to protect your information. Notwithstanding our reasonable steps to safeguard and to prevent unauthorized access to your information, you should be aware that there is always risk involved in transmitting information over the Internet or via wireless/mobile networks. There is also some risk that others could find a way to thwart our security systems. As a result, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.

Changes to This Policy. We may change this privacy policy from time to time, in our discretion. We will advise you of material changes to this privacy policy through our website or other means, and all amended terms shall automatically be effective as of the date of the amended policy (unless otherwise specified). Your continued participation with a text message program will be deemed to be acceptance of the policy, as revised.

Contact Information. If you have questions about our handling of your information in connection with your use of the service, you may contact us at either social@tdameritrade.com or 800-669-3900.