TD Ameritrade

Market activity has led to longer than expected phone wait times. Visit our Top FAQs page for ways you can self-service. 

Top FAQs

Increased market activity has increased questions. Here's how to get answers fast.

Activity in the market has led to increased call volume. As always, we're committed to providing you with the answers you need. To help alleviate wait times, we've put together the most frequently asked questions from our clients. Hopefully, this FAQ list helps you get the info you need more quickly.

Coinbase Direct Listing

How can I participate in the Coinbase Direct Listing?

If you are already a TD Ameritrade client, you will be able to place trades as soon as the shares are available in the open market, Wednesday, April 14, 2021.

If you don’t have an account with us yet, you will need to open and fund an account.

What is a direct listing?

A direct listing, also known as a Direct Public Offering (DPO), is a way for companies to become publicly traded without a bank-backed Initial Public Offering (IPO). It's important that you understand the risks and opportunities of a direct listing, and do your research before investing.

Direct listings are an alternative to Initial Public Offerings (IPOs) in which a company does not work with an investment bank to underwrite the issuing of stock. While forgoing the safety net of an underwriter provides a company with a quicker, less expensive way to raise capital, the opening stock price will be completely subject to market demand and potential market swings.

In a direct listing, instead of raising new outside capital like an IPO, a company’s employees and investors convert their ownership into stock that is then listed on a stock exchange. Once the stock is listed shares can be purchased by the general public and existing investors can cash out at any time without the ‘lock up’ period of traditional IPOs. Spotify is a recent example of a company that has opted to skip a traditional IPO process and instead list its shares directly on an exchange.

What are the differences between a direct listing and an IPO?

A direct listing and an IPO (initial public offering) are similar in that they are both ways a formerly private company can go public and begin to sell shares of stock on the open market. While an IPO is the traditional way companies have gone public in the past, direct listings are increasing in awareness and popularity as large companies like Spotify have chosen to go public this way.

Unlike an IPO that issues pre-market IPO shares, a Direct Public Listing will simply start trading on the exchange upon market open, with privately-held shares from existing investors. This allows companies going public via a direct listing to not dilute the value of shares in market, and gives early investors a way to sell their shares more quickly than the IPO process, where there is a typical "lock-up" period as new capital is first raised before existing shares are able to be sold.

Going public via a direct listing is traditionally faster and cheaper than going public via an IPO. In a traditional IPO, one or more investment banks serve to underwrite the issuing stock. In this role, they manage several aspects for an IPO that add cost to the business and time to go public, but also security to the process. When a company goes public via an IPO, the underwriters distribute shares among select brokerages who then impose restrictions on who is allowed to participate in the IPO. This can make it hard for all investors to gain access to IPOs.

With direct listings, there is an even playing field, with stocks being listed on the market for everyone to access and trade. The availability of shares is dependent upon early investors, while the price is dependent upon market demand. This makes a direct listing a potentially riskier route than an IPO as there could be more volatility and market swings.

How are the price and number of available shares determined for a direct listing?

A predetermined number of shares and initial pricing are not available with a direct listing. On the day of the direct listing, the stock will have the ability to start trading, but is subject to the number of shares company employees and investors choose to list on the market. This also means that pricing is dependent upon market conditions and demand.

Are there eligibility requirements or an indication of interest form to fill out to participate in a direct listing?

When a company directly lists on the open market, there are no eligibility requirements or forms to fill out. The only requirement is to have sufficient capital in your account to purchase stock.

What other companies have gone public via a direct listing?

Traditionally, small companies in industries such as food and biotech have gone public via direct listing. Spotify was the first large company to list via direct listing.

 

Funding and Transfers

How do I set up electronic (ACH) transfers with my bank?

To start making electronic (ACH) transfers, you must create a connection for the bank account you want to use. Before you try to connect your TD Ameritrade account to your bank account, we suggest contacting your bank to make sure that it permits ACH deposits and withdrawals, and that you have the correct routing and account numbers.

Setting up a bank connection
Log in to your account, go to My Account > Deposit & Transfers, and select "Account/Bank Connections". Choose "Electronic" (Bank ACH). If you already have bank connections, select "New Connection". Enter your bank account information.

In most cases, we can verify your bank account information immediately, enabling you to make deposits and withdrawals right away. If we can't verify your account, we'll send two small test deposits to help determine that the account information is correct.

Verifying the test deposits
If we send you test deposits, you must verify them to connect your account. Here’s what to do:

1. Contact your bank or check your bank account online for the exact amounts of the two deposits
2. Log in to your TD Ameritrade account
3. Go to My Account > Deposits & Transfers > Account/Bank Connections and enter each amount

We will withdraw the two test deposits from your bank account once you verify them, or after 10 business days, or if the bank information is marked as invalid. Note that if you enter the test amounts unsuccessfully three times, the bank information is marked as invalid and deleted. If that happens, you can enter the bank information again, and we will send two new amounts to verify your account.

About IRA deposits
ACH funding is not available for some retirement accounts. Federal law sets IRA contribution limits, as stated in the Internal Revenue Code; you cannot exceed maximum contribution limits. Applicable state law may be different. TD Ameritrade does not provide tax or legal advice. Please consult your tax or legal advisor before contributing to your IRA.

Still looking for more information? Here is a step-by-step walk-through of the process.

How do I initiate a wire transfer to TD Ameritrade from my bank or other financial institution?

Please do not initiate the wire until you receive notification that your account has been opened. To avoid a rejected wire or a delay in processing, include your active TD Ameritrade account number. 

If your bank is located in the United States

Wells Fargo Bank, NA
420 Montgomery Street
San Francisco, CA 94104
ABA transit routing # 121000248

For credit to:
TD Ameritrade Clearing, Inc.
Account # 4123214561


*For benefit of:
Your nine-digit TD Ameritrade account number
Your name
Your address

*Required for timely and accurate processing of your wire request.

Please contact TD Ameritrade, and not Wells Fargo Bank, with questions or concerns about a wire transfer. Please do not send checks to this address.

If your bank is located outside the United States

First National Bank of Omaha
16th & Dodge Streets
Omaha, NE 68102
ABA # 104000016
Swift Code / BIC: FNBOUS44XXX (If your bank requires it)

For credit to:
TD Ameritrade Clearing, Inc.
A/C # 16424641

*For benefit of:
Your nine-digit TD Ameritrade account number
Your name
Your address

*Required for timely and accurate processing of your wire request.

Please contact TD Ameritrade, and not First National Bank of Omaha, with questions or concerns about wire transfers.

How do I deposit a check?

Mobile deposit

Fast, convenient, and secure. Deposit a check right from your smartphone or tablet with our app.

Mobile check deposit not available for all accounts. Other restrictions may apply. See Mobile Check Deposit Service User Agreement for complete terms and conditions.

Mailing checks:

Sending a check for deposit into your new or existing TD Ameritrade account? Make checks payable to "TD Ameritrade Clearing, Inc." (except third party checks)

For non-IRAs, please submit a Deposit Slip with a check filled out with your account number and mail to:

Regular Mail: PO Box 2760, Omaha, NE 68103-2760
Overnight Mail: 200 S 108th Ave., Omaha, NE 68154-2631

For IRAs, please submit an IRA Deposit Slip with a check filled out with your account number and mail to:

Regular Mail: PO Box 2789, Omaha, NE 68103-2229
Overnight Mail: 200 S 108th Ave., Omaha, NE 68154-2631

When will my funds be available for trading?

Funds must post to your account before you can trade with them. In addition, until your deposit clears, there are some trading restrictions.

Wire from a bank
Time to post: Immediate once received from the bank (domestic: 1-3 hours; int’l: 1-2 days)
Funds available to trade most stocks priced over $5 per share: Immediate once posted
Funds available to trade options and most stocks priced under $5 per share (commissions may apply): Immediate once posted 
Funds available for withdrawal: Immediate once posted

Bank-initiated ACH
Time to post: Immediate once received from the bank (1-2 days)
Funds available to trade most stocks priced over $5 per share: Immediate once posted
Funds available to trade options and most stocks priced under $5 per share (commissions may apply): Immediate once posted 
Funds available for withdrawal: Immediate once posted

ACH initiated from your TD Ameritrade account* 
Time to post: Immediate if received before 7 p.m. ET on business days
Funds available to trade most stocks priced over $5 per share: Immediate once posted
Funds available to trade options and most stocks priced under $5 per share (commissions may apply): Up to 4 business days once posted 
Funds available for withdrawal:  Up to 4 business days once posted

Mobile check deposit
Time to post: Typically within minutes
Funds available to trade most stocks priced over $5 per share: Immediate once posted
Funds available to trade options and most stocks priced under $5 per share (commissions may apply): Up to 4 business days once posted 
Funds available for withdrawal: Up to 4 business days once posted

Mailed checks 
Time to post: Typically within one business day after receipt
Funds available to trade most stocks priced over $5 per share: Immediate once posted
Funds available to trade options and most stocks priced under $5 per share (commissions may apply): Up to 4 business days once posted
Funds available for withdrawal: Up to 4 business days once posted

Cash transfers** between TD Ameritrade accounts 
Time to post: Typically within minutes
Funds available to trade most stocks priced over $5 per share: Immediate once posted
Funds available to trade options and most stocks priced under $5 per share (commissions may apply): Immediate once posted
Funds available for withdrawal: Immediate once posted

*ACH deposits initiated from your TD Ameritrade account cannot be canceled once they are submitted.

**Securities transfers and certain cash transfers can take 1-3 business days, depending on the assets involved. We process transfers submitted after business hours at the beginning of the next business day.

Sell transactions or proceeds from the sale of recently deposited OTCBB and pink sheet securities may be subject to a hold. Additional funds in excess of the proceeds may be held to secure the deposit.

 

How do I transfer an account or assets from another brokerage firm to my TD Ameritrade account?

To transfer assets from another brokerage company, transfer agent, or mutual fund company, log in to your account, and go to My Account > Account Transfer. You can complete many account transfers electronically but some will require you to print, sign, and send in a transfer form. Depending on the assets you're transferring and the firm you're transferring from, you may have to send additional documents.

You can transfer:

- All of an account at another company
- Assets you select from an account at another company
- A mutual fund account
- An IRA

You can also transfer an employer-sponsored retirement account, such as a 401(k) or a 403(b). Find out more on our 401(k) Rollovers page.

To help avoid your transfer getting rejected:

- Close any open orders in your account and make sure all trades have settled
- Since we do not offer access to cryptocurrency trading, you must close out any positions in bitcoin, or other cryptocurrencies to complete a total transfer (typically 5-8 business days). If you want to continue holding cryptocurrency positions you can do a partial account transfer and exclude the cryptocurrency (typically 3-5 business days).

How do I transfer between two TD Ameritrade accounts?

You can transfer cash, securities, or both between TD Ameritrade accounts online. You can make a one-time transfer or save a connection for future use.

Connect your accounts for internal transfers 
Go to My Account > Deposits & Transfers > Account/Bank Connections, and select "TD Ameritrade Account." In some cases, we may ask you to print, complete, and return a form (Letter of Instruction to Connect TD Ameritrade Accounts for Cash Transfers), which you can return to us through the secure Message Center (using a scan or picture of the completed form), by fax, or by mail. Once your accounts are connected, you’ll be able to transfer cash online any time without additional forms.

Log into the account that will send the transfer and go to My Account > Deposits & Transfers > Internal Transfer, then complete the online request. Cash transfers typically occur immediately. Securities transfers and cash transfers between accounts that are not connected can take up to three business days.

Restrictions/limitations
Due to industry regulations, there may be restrictions on transfers involving certain account types (such as legal entity accounts and custodial accounts). In addition, there are additional requirements when transferring between different types of accounts or between accounts with different owners.

 

Market Volatility and Breaking News

With the current market conditions, are there any additional requirements on certain securities?

It is not uncommon for us to increase requirements on some transactions in certain securities. This may include actions like increasing margin requirements, or limiting certain types of transactions. These decisions are made on an individual basis, in the interest of helping mitigate risk. Get the latest list of impacted stocks.

With increased market activity, is there any impact on trades in Over The Counter (OTC) stocks?

For clients interested in trading non-exchange-traded, Over The Counter (OTC) stocks, the industry is currently experiencing unusually high trading volume and third-party market makers currently may be delayed or in certain limited circumstances unable to complete trades in certain OTC stocks. For more information, please visit Company Statements | About Schwab.

Where can I go to get updates on the latest market news?

Here are some ways to stay up-to-date on the market and learn about strategies that could help you manage volatility.

What's JJ Kinahan saying?
See the Daily Market Update in The Ticker Tape® from our Chief Market Strategist JJ Kinahan. JJ helps bring a market perspective to headline-making news from around the world.

How are the markets reacting?
Tune in to our media affiliate, TD Ameritrade Network*, for real-time analysis from market professionals. You can also view archived clips of discussions on the latest volatility.

*TD Ameritrade Network is brought to you by TD Ameritrade Media Productions Company. TD Ameritrade Media Productions Company and TD Ameritrade, Inc. are separate but affiliated subsidiaries of TD Ameritrade Holding Corporation. TD Ameritrade Holding Corporation is a wholly owned subsidiary of The Charles Schwab Corporation. TD Ameritrade Media Productions Company is not a financial adviser, registered investment advisor, or broker-dealer.

 

How can I learn more about investment strategies to consider in the current market conditions?

Our Education Center has a variety of courses and videos designed to help you understand volatility and develop a plan of action. You can also get started with our trending video playlist on YouTube.

Protecting Your Investments

How is TD Ameritrade positioned to help ensure my investments are well protected?

TD Ameritrade is a wholly owned subsidiary of The Charles Schwab Corporation, a financially stable company committed to its continued financial health and serving its clients. The Corporation’s capital structure and liquidity are sound, and we continue to operate the firm to minimize investment risks. All customer accounts at Schwab are protected by SEC and FINRA regulations which prevent brokerage firms from using customer assets to finance their own proprietary businesses. Moreover, customers’ securities are segregated from Schwab’s own assets in accordance with the SEC’s Customer Protection Rule.

Specific to the TD Ameritrade broker dealer:
TD Ameritrade is a member of the Securities Investor Protection Corporation ("SIPC"), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). An explanatory brochure is available upon request at www.sipc.org. Additionally, TD Ameritrade provides each client $149.5 million worth of protection for securities and $2 million of protection for cash through supplemental coverage provided by London insurers.

What is Securities Investment Protection Corporation(SIPC)?

SIPC was created under the Securities Investor Protection Act to restore funds to investors with assets in failed or financially troubled brokerage firms. Securities in your account could be covered up to $500,000, including $250,000 in claims for cash not held in your IDA. SIPC is separate from FDIC and it does not provide insurance against fraud or protect against market fluctuation. To learn more please visit: www.SIPC.org.

What is the Federal Deposit Insurance Corporation(FDIC)?

FDIC offers insurance coverage on cash and CDs in qualified accounts up to $250,000 per depositor, per bank. Coverage is based on the account owner, not the individual account. Cash held in the IDA is eligible for FDIC coverage and is allocated among one or more Program Banks for coverage up to $500,000. Three of the Program Banks are Charles Schwab Bank, SSB; Charles Schwab Premier Bank, SSB; and Charles Schwab Trust Bank, each an affiliate of TD Ameritrade. You are responsible for knowing the extent of your FDIC coverage and for monitoring your entire amount on deposit at each Program Bank. To learn more please visit: www.FDIC.gov.

Trading

What is short selling? What is a short squeeze?

Short selling is a sale of a security that you do not own. Orders to sell short are placed with the anticipation that the market price of a security will decline so that you may then purchase the security (buy to cover) at a lower price.

These are the requirements for short selling at TD Ameritrade:

  • You must have an account that is approved for margin with $2,000 margin equity (non-retirement account)
  • The stock you want to sell short must be marginable
  • The stock must be available to borrow

Please note: When short selling, the risk of loss is potentially unlimited and you may be required to cover your short position at an unfavorable price. There is no guarantee that TD Ameritrade can continue a short position for an unlimited time.

TD Ameritrade makes shares available for shorting only from margin accounts when margin is being used. If you have a cash account, your shares will never be loaned for short sales. You can tell if you have a margin account if “Margin trading” is enabled in the Elections & routing section of Client Services > My Profile > General.

If you have a margin account and shares you own are loaned for short sales, there is no impact on your ability to trade those shares later.

It’s important to understand some of the basic concepts of short selling, including the definition and potential impact of a short squeeze. Below we have shared just a few educational resources to help you learn more about short selling:

Video: Shorting Stock Explained
The TickerTape®Shorting a Stock: Seeking the Upside of Downside Markets
The TickerTape®In Defiance of Gravity: What’s a Short Squeeze and Why Do They Happen?
The TickerTape®: Playing Opposites: Why and How Some Pros Go Short on Stocks

What is the Pattern Day Trader rule and how can I be sure I'm not breaking it?

Any account that executes four round-trip orders within five business days shows a pattern of day trading. A round trip occurs when you buy and sell (or sell short and buy to cover) the same stock or options position during the same trading day. If you have been flagged as a pattern day trader, you will need at least $25,000 in total account value at the start of the day or you will have to wait 90 days before you can day trade. Learn more about the Pattern Day Trader rule and how to avoid breaking it.

If you would like to request the removal of the pattern day trader flag on your account, as a one-time exception to the Pattern Day Trader rule, please go to Client Services > Message Center to write us, or call our Investor Services Department at 800-669-3900.

IPOs

Can I trade IPOs?

On occasion, TD Ameritrade will act as a member of the selling group for IPOs. When we do, we can offer qualified accounts the opportunity to participate. When we aren't, we can still offer you the opportunity to pursue investing in a company entering the market once it goes public. Once you open and fund an account, you can purchase a recently listed stock on the secondary market, as long as you decide it fits with your strategy.

To be eligible to participate in an initial public offering, you must have the following:

• A value of at least $250,000 in the account being used to buy the IPO or

• Completed 30 trades in the last three months in the account

Accounts must also meet certain eligibility requirements with respect to investment objectives and financial status. IPOs are non-marginable for the first 30 days.

 

Helpful Resources

Learn more about IPOs

Understanding IPOs (Video)

The Basics of IPOs: Some Things You Should Know Before Investing (Article)

Buy What You Know: Does it Apply to Investing in IPOs (Article)

TD Ameritrade and Charles Schwab

What can I expect with a combined company?

We are at the beginning of a process that is expected to take between 18 and 36 months. Until then, Schwab and TD Ameritrade will operate as two separate broker-dealers. So for now, there’s nothing you need to do. You can continue to work with TD Ameritrade as you do today and receive the same level of excellent service you’re used to.

As we bring the best of our two firms together, we’re committed to making the process as simple and seamless as possible, and we’ll be communicating with you along the way. You can always visit the Client Information Hub for the latest updates.

What's going to happen to thinkorswim?

To continue to provide you with a best-in-class trading experience, Schwab has decided to adopt thinkorswim. That means now and in the future, you can trade confidently—knowing you'll have ongoing access to this award-winning platform suite, along with the innovation, education, and service you've come to expect. Be sure to check the Client Information Hub for updates.

Margin Calls

What is a margin call?

margin call is issued on an account when certain equity requirements aren't met when using borrowed funds (margin). When a margin call is issued, you will receive a notification via the secure Message Center in the affected account. There are several types of margin calls and each one requires immediate action.

Learn more about margin trading and various margin strategies

What should I do if I receive a margin call?

Margin calls are due immediately and require you to take prompt action. You can either close positions purchased on margin or deposit cash by ACH or wire. To use ACH, you must have connected a bank account. Most banks can be connected immediately. However, if you’re asked to look for test deposits in your bank account, you’ll be unable to transfer money right away.  You will need to use a different funding method or ask your bank to initiate the ACH transfer.

Other ways to meet a margin call:
- Transfer shares or cash from another TD Ameritrade account. To connect TD Ameritrade accounts for cash transfers, log in and go to My Account > Deposits & Transfers > Account/Bank Connections.
- Use mobile check deposit from the TD Ameritrade mobile app (Typically, a mobile check deposit appears in your account within minutes; however, if your check is returned for insufficient funds or is delayed for any other reason, that may result in a sellout of your positions without notice, regardless of your intent to cover them.)

Good Faith Funding

What is a good faith violation?

A good faith violation occurs when you sell a security in a cash account without paying for the initial purchase. Here's how that can happen:

When you buy or sell securities, it takes two days for cash from those trades to settle, or move from the buyer to the seller. When you sell a security, you're allowed to immediately make a good faith purchase of another security, even though the funds from the initial sale won't settle for two days. However, if you sell the new security less than two days after the first sale, that counts as a good faith violation.

What’s a specific example?

You hold $10,000 of settled Company A stock. On Monday, you sell that Company A stock for $11,000. Later on Monday, you buy $11,000 of Company B stock, which is a good faith trade. On Tuesday, you sell the Company B shares for $12,000. That's a good faith violation.

What happens if there are multiple good faith violations?

After three good faith violations, you will be limited to trading only with settled funds for 90 days.

As a result, when you sell a security, you would have to wait until funds settle in two business days before buying another security. You can avoid those restrictions by converting a cash account into a margin account, although not all accounts are eligible for margin.

For New Clients

How can I learn to trade or enhance my knowledge?

With timely articles and webcasts, an extensive library of how-to videos, and an immersive curriculum, our comprehensive resources will help you become a more informed trader.

Our Education Center also offers personalized learning paths  – just log in, tell us about your goals and interests, then choose a topic you want to learn more about. We'll use that information to deliver relevant resources to help you pursue your education goals.

Also, be sure to check out live market coverage and education from our media affiliate, the TD Ameritrade Network.*

 

 

*TD Ameritrade Network is brought to you by TD Ameritrade Media Productions Company. TD Ameritrade Media Productions Company and TD Ameritrade, Inc. are separate but affiliated subsidiaries of TD Ameritrade Holding Corporation. TD Ameritrade Media Productions Company is not a financial adviser, registered investment advisor, or broker-dealer.

How can I learn to set up and rebalance my investment portfolio?

Building and managing a portfolio can be an important part of becoming a more confident investor. Interested in learning about rebalancing? Our Education Coaches offer weekly webcasts on the Building Blocks of a Self-Directed Portfolio; check out this recorded session on the Portfolio Rebalancing Process

For a deeper dive, log in to your TD Ameritrade account to access the Simple Steps for a Retirement Portfolio course, offering step-by-step instructions on how to build a retirement-focused portfolio. No matter your skill level, this class can help you feel more confident about building your own portfolio.

 

What is a wash sale and how might it affect my account?

A wash sale occurs when a client sells a security at a loss and then repurchases a "substantially identical" replacement security in a 61-day window (30 days prior to the sale, the day of the sale and 30 days after the sale). Any loss is deferred until the replacement shares are sold. Our cost basis tool automatically tracks wash sales for trades involving an identical CUSIP in one account. Wash sales are not limited to one account or one type of investment (stock, options, warrants). Learn more about wash sales and how to report them.

What is a corporate action and how it might it affect me?

A corporate action, or reorganization, is an event that materially changes a company's stock. This could include stock splits, dividends, mergers, right/warrant issues, or spin offs. Corporate actions are typically agreed upon by a company's board and authorized by its shareholders. If a stock you own goes through a reorganization, fees may apply. In order to help cover the cost of reregistering a security going through a mandatory or voluntary reorganization, accounts are charged a reorganization fee for equity conversions and warrant/rights exercises. Learn more about corporate action.

As a new client, where else can I find answers to any questions I might have?

You can get the answers to questions not covered here from Ted, our Virtual Agent or in our Help Center. After you log in to your account, click Support at the top of any page on the site, then Ask Ted or Help Center.

Opening a New Account

What is the minimum amount required to open an account?

There is no minimum to open a new account; however, a $2,000 deposit is required to be considered for margin and certain options privileges, regardless of any promotional offer.

What is the fastest way to open a new account?

Opening an account online is the fastest way to open and fund an account. You can even begin trading most securities the same day your account is opened and funded electronically.

Interested in transferring your account to TD Ameritrade? To transfer assets from another brokerage company, transfer agent, or mutual fund company, log in to your account, and go to My Account > Account Transfer.

 

What types of investments can I make with a TD Ameritrade account?

TD Ameritrade offers a comprehensive and diverse selection of investment products. You can trade stocks, options, mutual funds, ETFs, futures, forex, and bonds and CDs in a standard account. Please note that investment choices may vary in less common account types such as Trust accounts, 529 education accounts, and pension plans. Each plan will specify what types of investments are allowed. See account types and investment products for more information.

Can I trade margin or options?

Yes. As you're completing the account application, simply complete the margin and/or options section. We'll review the information, and if appropriate, extend margin and/or options privileges to your account.

For existing clients, you need to set up your account to trade options.

Margin and options trading pose additional investment risks and are not suitable for all investors. In addition, certain account types may not be eligible for margin, options, or advanced options trading privileges. Please read Characteristics and Risks of Standardized OptionsMargin Disclosure Document, and the Margin Account Handbook.

Are there any fees?

We believe in fair, straightforward pricing and for you that means $0.00 commissions on online US exchange-listed stocks, ETFs and options regardless of account balance or how many shares you buy. For options trades a $0.65 per contract fee applies. You won't be charged any platform, inactivity, or market data fees. Please review our commission and fees for complete details.

Is my account protected?

If you lose cash or securities from your account due to unauthorized activity, we'll reimburse you for the cash or shares of securities you lost. We offer you this protection, which adds to the provisions that already govern your account, in case unauthorized activity ever occurs and it was through no fault of your own. Explore more about our asset protection guarantee. 

TD Ameritrade is a member of the Securities Investor Protection Corporation ("SIPC"), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure is available on request at www.sipc.com.

Additionally, TD Ameritrade provides each client $149.5 million worth of protection for securities and $2 million of protection for cash through supplemental coverage provided by London insurers. In the event of a brokerage insolvency, a client may receive amounts due from the trustee in bankruptcy and then SIPC. Supplemental coverage is paid out after the trustee and SIPC payouts and under such coverage each client is limited to a combined return of $152 million from a trustee, SIPC and London insurers. The TD Ameritrade supplemental coverage has an aggregate limit of $500 million over all customers. This policy provides coverage following brokerage insolvency and does not protect against loss in market value of securities.

Can I trade OTC bulletin boards, pink sheets, or penny stocks?

Yes. Over-the-counter bulletin board (OTCBB), pink sheets, and penny stocks can be bought and sold via the web, IVR phone system, or with a broker for the same flat, straightforward pricing that you get with other types of trades. Before placing an order for OTCBB security, please review the OTCBB Securities Trading Rules. You should also take the time to carefully research the company and examine your investment objectives.

A $6.95 commission applies to OTCBB securities, pink sheets, and penny stocks. To see all pricing information, visit our pricing page.

How does TD Ameritrade protect its client accounts?

TD Ameritrade, Inc. is a member of the Securities Investor Protection Corporation (SIPC), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available on request at www.sipc.org.

Additionally, TD Ameritrade provides each client $149.5 million worth of protection for securities and $2 million of protection for cash through supplemental coverage provided by London insurers. In the event of a brokerage insolvency, a client may receive amounts due from the trustee in bankruptcy and then SIPC.  Supplemental coverage is paid out after the trustee and SIPC payouts and under such coverage each client is limited to a combined return of $152 million from a trustee, SIPC, and London insurers. The TD Ameritrade supplemental coverage has an aggregate limit of $500 million over all customers. This policy provides coverage following brokerage insolvency and does not protect against loss in market value of the securities.

Login Help

What if I can't remember the answer to my security question?

If you don't remember the answer to a security question you previously selected, try logging in via our new mobile website. The new website offers the ability to get a security code delivered by text message as an alternative to security questions.

What if I forgot my user ID and/or password?

Retrieve your user ID.
Reset your password.

Tax Questions and 1099 Tax Form

Have the tax-filing and IRA contribution deadlines changed for this year?

The Treasury Department and IRS have extended the federal tax filing and payment deadline to May 17, 2021, to provide relief for taxpayers affected by the coronavirus pandemic. In addition, due to severe winter weather, the IRS granted Texas, Louisiana, and Oklahoma residents an extension until June 15, 2021.

Taxpayers and businesses will have this additional time both to file and to make payments without interest or penalties. This extension will be automatic. Taxpayers do not have to file any additional forms to qualify.

In addition, the deadline for making 2020 contributions to Roth and traditional IRAs is May 17, and you can continue to make online contributions to your TD Ameritrade IRA through that day. (The deadline is June 15 for residents of Texas, Louisiana, and Oklahoma, but online contributions will not be available after May 17.)

Note: State filing and payment deadlines vary and are not always the same as the federal filing deadline. Check with your state tax agencies for those details. To find your state’s tax agency, visit the Federation of Tax Administrators website.*

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How do I make an IRA contribution if my state got a storm-related contribution deadline extension?

*This is a third-party information provider, separate and unaffiliated with TD Ameritrade, and responsible for their own content, terms of use, and privacy policy.

Will I get a 5498-IRA Form, and when will it be available?

The 5498 form reports IRA contributions (including catch-up contributions) and the fair market value of an IRA. If you made an IRA contribution, 60-day rollover, or direct rollover for the reporting year, you’ll get a 5498 form.*

We typically provide this form at the end of May, but given this year’s extended tax-filing deadline, the forms may come later. Eligible retirement account owners have until May 17 this year to make a prior-year contribution to their account. We will send the 5498 forms after that date to ensure all prior year contributions are included.

*Contributions to a qualified retirement plan (QRP) are reported on your W-2. The IRS and your tax professional can provide more information on reporting IRA contributions.

Where can I find my consolidated 1099 tax form and other tax documents online?

You can find the most recent versions of your consolidated 1099 and other tax documents in our Tax Center under "Your Year-end Tax Documents" module. 

I received a corrected consolidated 1099 tax form after I had already filed my taxes. What should I do?

The IRS generally requires that you file an amended return on Form 1040X. You may also wish to seek the advice of a licensed tax advisor.

TD Ameritrade must issue a corrected 1099 when mutual funds and Real Estate Investment Trusts (REITs) reallocate or reclassify their distributions in January for the previous tax year. Occasionally this process isn't complete, or TD Ameritrade has not yet received the updated information, by the time 1099s are due to be mailed.

IRS regulations require that we issue a corrected 1099 within 30 days of receiving information showing that the previously issued form was incorrect.

TD Ameritrade Branches

How are local TD Ameritrade branches impacted by COVID-19?

Our branches are beginning to reopen to walk-in traffic on a localized basis and many are open by appointment as we work to maintain the health and safety of our clients, our teams, and our communities. Please check branch status page to determine the status of your local branch.

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