*If you are not completely satisfied for any reason, at your request TD Ameritrade Inc. (“TD Ameritrade”) or TD Ameritrade Investment Management, LLC (“TDAIM”), as applicable, will refund any eligible fee related to your concern. Refund requests must be received within 90 days of the date the fee was charged. Two types of “fees” are eligible for this guarantee: (1) Account Fees - fees and commissions for individual investors, service and regulatory fees, and most exception fees listed in the TD Ameritrade Standard Retail Pricing guide; and (2) Program Fees - the previous billing cycle’s fees for TDAIM Essential (quarterly), Selective (quarterly) and Personalized (monthly) Portfolios.
For more information about Program Fees, please see the TDAIM disclosure brochure, made available at enrollment or any time at your request. The guarantee does not cover Program Fees for accounts managed by, or referred to, investment advisors who are not affiliated with TD Ameritrade; Schwab-affiliated investment advisors; or separately managed accounts (SMAs).
The guarantee is only available to current clients. Refunds will only be applied to the account charged and will be credited within approximately four weeks of a valid request. No other charges or expenses, and no market losses will be refunded. Other restrictions may apply. TD Ameritrade reserves the right to change or terminate the guarantee at any time.
TD Ameritrade was evaluated against 14 other online brokers in the 2022 StockBrokers.com Online Broker Review. The firm was rated #1 in the categories "Platforms & Tools" (11 years in a row), "Desktop Trading Platform: thinkorswim®" (10 years in a row), "Active Trading" (2 years in a row), "Options Trading," "Customer Service," and "Phone Support." TD Ameritrade was also rated Best in Class (within the top 5) for "Overall Broker" (12 years in a row), "Education" (11 years in a row), "Commissions & Fees" (2 years in a row), "Offering of Investments" (8 years in a row), "Beginners" (10 years in a row), "Mobile Trading Apps" (10 years in a row), "Ease of Use" (6 years in a row), "IRA Accounts" (3 years in a row), "Futures Trading" (3 years in a row), and "Research" (11 years in a row). Read the full article.
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