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Report a security issue

If you think you have found a security vulnerability in one of our products, been a victim of identity theft, or received a suspicious email that appears to have come from us, tell us here.

Report a security vulnerability

Report a security issue

Report a phishing email:

reportphish@tdameritrade.com

To report lost or stolen checks or debit cards, call 888-723-8504, Option 6

TD Ameritrade Privacy Statement

A guide to how we use and protect client information.

Facts

What does TD Ameritrade do with your personal information?

What does TD Ameritrade do with your personal information?

Why?

What does TD Ameritrade do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

What does TD Ameritrade do with your personal information?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and financial account numbers
  • Account balances and transaction information
  • Income and employment information

How?

What does TD Ameritrade do with your personal information?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons TD Ameritrade chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does TD Ameritrade share?

Can you limit this sharing?

For our everyday business purposes–

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

Yes

Does TD Ameritrade share?

No

For our marketing purposes–

to offer our products and services to you

Yes

Does TD Ameritrade share?

No

For joint marketing with other financial companies

No

Does TD Ameritrade share?

We do not share

For our affiliates’ everyday business purposes–

information about your transactions and experiences

Yes

Does TD Ameritrade share?

No

For our affiliates’ everyday business purposes–

information about your creditworthiness

No

Does TD Ameritrade share?

We do not share

For our affiliates to market to you

Yes

Does TD Ameritrade share?

Yes

For nonaffiliates to market to you

No

Does TD Ameritrade share?

We do not share

To limit our sharing

  • Log in and go to Client Services > My Profile > Communication Preferences Center > Information Sharing

  • Contact a Client Services representative at 800-326-7141

Please note:

If your account is managed by an independent investment advisor, your account preferences are already set to limit our sharing

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

For California Consumer Privacy Act specific questions, please call 800-582-0387. For all other privacy related questions, please call 800-326-7141 or email privacy@tdameritrade.com.

Who we are?

Who we are?

Who is providing this notice?

Who we are?

TD Ameritrade, Inc. and is divisions and TD Ameritrade Holding Corporation and its family of companies, including TD Ameritrade Investment Management, LLC. TD Ameritrade Holding Corporation is a wholly owned subsidiary of The Charles Schwab Corporation.

What we do

What we do

How does TD Ameritrade protect my personal information?

What we do

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

For more information, please visit tdameritrade.com/security

How does TD Ameritrade collect my personal information?

What we do

We collect your personal information, for example, when you:

  • Open an account or make deposits or withdrawals from your account
  • Direct us to buy securities or direct us to sell your securities
  • Tell us about your investment or retirement portfolio

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

What we do

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes–information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

What we do

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • TD Ameritrade doesn't jointly market

Definitions

Definitions

Affiliates

Definitions

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a TD Ameritrade or Charles Schwab name;  nonfinancial companies such as TD Ameritrade Media Productions Company.

Nonaffiliates

Definitions

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • TD Ameritrade does not share with nonaffiliates so they can market to you

Joint Marketing

Definitions

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • TD Ameritrade doesn't jointly market

Other Important Information

For Nevada residents. We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by calling 800-326-7141. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number - 702-486-3132; email: BCPINFO@ag.state.nv.us.

For Vermont Residents. In accordance with Vermont law, we will not share information we collect about Vermont residents with companies who are not affiliates, except as permitted by law, such as with your consent or to service your accounts. We will not share information about your creditworthiness with our affiliates without your authorization or consent, but we may share information about our transactions or experiences with you with our affiliates without your consent.

For California Residents. In accordance with California law, we will not share information we collect about you with nonaffiliates, except as allowed by law. For example, we may share information with your consent or to service your accounts. Among our affiliates, we will limit information sharing to the extent required by California law.

Trade Wise Advisors, Inc. and TD Ameritrade, Inc. are separate but affiliated firms. Advisory services are provided exclusively by Trade Wise Advisors, Inc. and brokerage services are provided exclusively by TD Ameritrade, Inc.

TD Ameritrade, Inc., member FINRA/ SIPC. TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank. © 2020 TD Ameritrade.


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Report a security issue

If you think you have found a security vulnerability in one of our products, been a victim of identity theft, or received a suspicious email that appears to have come from us, tell us here.

Report a security vulnerability

Report a security issue

Report a phishing email:

reportphish@tdameritrade.com

To report lost or stolen checks or debit cards, call 888-723-8504, Option 6

Check the background of TD Ameritrade on FINRA's BrokerCheck